Frequently Asked Questions

Your Questions Answered

We've pt together some commonly asked questions to give you more information about RusTravel UK and services that we provide.

Q.What is the invitation letter and why I need it?
A.In accordance with Russian law for getting Russian tourist or business visa you must have an invitation letter. Tourist invitation consists of two parts - the tourist confirmation letter (“подтверждение о приеме иностранного туриста” - in Russian) and the travel (tourist) voucher - in this documents there is necessary information which needs to apply the application for Russian tourist visa (name of travel organization, its address, reference and confirmation numbers). Business invitation from Russian Organization is a document in Russian language - in this document there is necessary information which needs to apply the application for Russian tourist visa (name of travel organization, its address and TIN number).
Q.What kind of invitation I need to get Russian visa?
A.If your trip is planned for up to 30 days, choose a single (or double) tourist invitation. If you would like to visit Russia several times or over 30 days - choose business invitation for six months or for one year. For most Russian consulates it's enough a copy of invitation (for Europe, US, Canada, Australia, New Zealand, Japan, China and others). Business invitation letters is appropriate only for EU, US citizens and some others. For UK citizens we can give FMS electronic invitation. (business invitation letter is not appropriate for UK by Russian Consulate rules).
Q.What organizations can issue invitations for Russian visa? (IMPORTANT)
A.Invitations can only issue by officially tour operator which have license in accordance with 132 Russian Federal law. Don’t let our highly affordable prices fool you into thinking our quality isn't good. All official tour operators provides identical invitations (the content of invitation approved by Ministry of Foreign Affairs of the Russian Federation), so the main thing with choosing a company is - valid license, price, convenient website, rush service and responsive communication
A.To keeping high level of security our website based on https protocol - all data we receive is encrypted and well protected.
Q.Why RusTravel UK is a right place to get help in obtaining a visa to Russia?
A.1. Our office is located in the UK; 2. We choose only trustworthy russian tour operators to make sure that you will get your visa with 100% guarantee; 3. We are managed to automate some processes, resulting in savings on labor; 4. we have a high volumes of sales;
Q.Is your invitation appropriate for Airbnb, or similar services?
A.If you are planning to stay in Russia in apartment of your friends, booked an apartment using Airbnb service, or hotel using (or similar) service, or have not yet decided in what place in Russia you are going to stop, in all this cases to obtain a visa to Russia our invitation letter is appropriate for getting Russian visa.
Q.Common mistakes in application form.
A.Most often, our customers make mistakes in the passport number, and sometimes we receive an applications with wrong e-mail. Also check your travel dates - tourist visa can be issued only for 30 days (for example 09.12.2016 - 08.01.2017 - it's 31 days). Carefully double-check all the data in application. The invitation with mistakes can rejected by Consulate.
Q.How you can still help the tourists coming to Russia?
A.Our company are supporting with the following additional services: 1. Registration in Moscow 2. transfer from the airport to your accommodation and back. The cost of taxi services in airports and hotels is 2-3 times higher than the pre-order here. 3. Airports are located outside the city limits to 30 km. guides 3. various excursions, tickets to the Bolshoi Theater, and so on. If you need some support you can contact us.